UPZPACE (THAILAND) CO., LTD. (“UPZPACE”, “we”, or “the Company”) is committed to protecting the personal data of website visitors, inquirers, and those interested in our services. This notice explains how we collect, use, disclose, and protect your personal data when you visit our website or contact us by form, email, or phone.
1. Scope of This Notice
This notice applies to personal data related to visiting our website, submitting consultation request forms, contacting us with inquiries, and the initial assessment of your needs regarding UPZPACE services.
If you become a customer, business partner, job applicant, or are otherwise in a different type of relationship with us, the Company may issue an additional privacy notice appropriate to that activity.
2. Personal Data We Collect
We may collect the following data, limited to what is necessary:
- Identification and contact information, such as name, phone number, and email address
- Organizational information, such as company name and employee/user count range
- Interest and requirement information, such as services of interest, current systems in use, and details you submit to us
- Communication records, such as email content, inquiry history, and replies
- System-generated technical information, such as IP address, device type, browser, date and time, referring page, and usage logs necessary for website security and operation
Please avoid submitting passwords, system login credentials, national ID numbers, payment card details, or other sensitive personal data through our contact forms.
3. Purposes and Legal Basis
We may process personal data for the following purposes:
| Purpose | Typical Legal Basis |
|---|---|
| Contacting you back, answering questions, scheduling, and providing initial consultation | Steps taken at your request prior to entering into a contract, and/or legitimate interest |
| Analyzing your requirements and preparing proposals or quotations | Steps taken at your request prior to entering into a contract |
| Maintaining security and preventing spam, fraud, and system misuse | Legitimate interest |
| Complying with laws, orders, or the Company's legal obligations | Legal compliance |
| Sending news or marketing offers, if introduced in the future | Consent, or another applicable legal basis, with an opt-out option provided |
If certain information is necessary for us to contact you back or prepare a proposal and you do not provide it, we may not be able to fully process your request.
4. Disclosure of Personal Data
We may disclose data, limited to what is necessary, to:
- UPZPACE personnel or staff responsible for handling inquiries, sales, and service delivery
- Website, cloud, email, security, and backup service providers, or data processors acting on our behalf
- Professional advisors, auditors, government agencies, courts, or legally authorized parties, when necessary or required by law
We will not sell your personal data, and we require any service providers processing data on our behalf to handle it only for the stated purposes and with appropriate safeguards.
5. Cross-Border Data Transfer
Some cloud, email, or infrastructure services may process or store data outside Thailand. Where such transfers occur, we will comply with applicable personal data protection law and put in place appropriate safeguards as required.
6. Retention Period
We retain personal data only as long as necessary for the purposes described in this notice, taking into account the length of our contact with you, the likelihood of providing services, security needs, dispute resolution, and legal obligations. Once no longer necessary, we will delete, destroy, or anonymize the data as appropriate.
7. Data Subject Rights
Subject to applicable law, you may have the right to:
- Access and request a copy of your personal data
- Request correction of inaccurate or outdated data
- Request deletion, destruction, or anonymization of your data
- Request restriction of data processing
- Object to processing in certain circumstances
- Request data portability in the form required by law
- Withdraw consent where processing is based on consent, without affecting processing already carried out
- Lodge a complaint with the Personal Data Protection Committee Office if you believe processing does not comply with the law
We will verify your identity and act on your request within the timeframe required by law. Certain rights may be subject to limitations or exceptions under applicable law.
9. Security Measures
We implement organizational and technical measures appropriate to the risk to prevent loss, unauthorized access, use, alteration, or disclosure of personal data. However, no internet-based system can guarantee complete security.
10. Third-Party Websites or Services
This website may contain links to third-party websites or services. Any data processing by such third parties is governed by their own privacy notices. Please review those notices before providing your data.
11. Changes to This Notice
We may update this notice as our services, technology, or legal requirements change. The last-updated date will be shown on this page. For material changes, we will notify you through appropriate channels.
12. Contact Us
If you have questions about this notice or wish to exercise your rights as a data subject, please contact:
UPZPACE (THAILAND) CO., LTD.
234/60 Soi Nawamin 42, Yaek 27
Khlong Kum, Bueng Kum, Bangkok 10240, Thailand
Phone: 081-3541995
Email: contact@upzpace.com